A top priority of the management team is to ensure tenants feel valued and their environment has been cared for, thus ensuring tenant retention. Initial lease up and turnover costs are a drain on the financial returns of a real estate investment. Mitigating these costs at lease renewal is a home run for the landlord.  The property management team is key to this process. 

​

It all starts with excellent customer service, frequent communication, personal connections, understanding the terms of the lease, and going the extra mile to provide solutions. Moving is expensive and disruptive. So, when a tenant feels that the ownership is a partner in problem resolution, they become even more committed to the relationship and to the property. 

​

CCG Property Management makes recommendations to the client as if we are personally invested.  We are critical thinkers, evaluating the long and short term impact of each decision.  CCG collaborates internally and with the client to come up with creative solutions, always looking to find the “yes”. 

​

The team at CCG Property Management is consistently seeking the right balance between owner and tenant. The success of any real estate investment is contingent upon excellence in care and a strong tenant relations program.  The team at CCG is poised to execute.